Fully committed to our customers’ wishes

The team at Kuhn Special Steel is more than willing to tackle this challenge. We strive together to seek out the right solution by taking into account the entire process; a process that includes component design, selection of materials, production and finishing, to the customer’s precise specifications, of the ready-to-install items concerned.

Our fifteen-strong sales team acts as liaison between our customers and the experts in our R&D and production departments, from initial contact right through to delivery of the components produced, with hands-on advice and support all along the way, whether in Germany or elsewhere in the world. The last few years have seen us deliver components to around 30 countries. As part of our efforts to be directly and quickly reachable by customers both inside and outside our home country, we work with a strong network of international representatives. Kuhn Special Steel Asia and Kuhn Special Steel North America represent us in Asia and the United States respectively.

One of the favourite subjects of Dirk Breuer, the photographer responsible for our picture for April, is people. The range of actions, facial expressions and gestures of the people that surround him fascinates him and inspires him to create images accordingly. It is in this spirit that he picked up his camera and accepted the challenge of capturing the work of our sales team. “Full commitment” is what he found himself confronted with when dealing with the colleagues concerned, and it is this that has given him a perfect title for his picture.

He himself worked at Kuhn Special Steel for over fifteen years, in shipping management, quality assurance and staff training. Given that employees and colleagues were always his main focus, he developed a strong sense of the personal and professional potential of his team, while knowing the limits of their performance. The high pressure of sales demands a level of commitment that can sometimes push those involved to the limits of their capacity. But this is also what makes it so attractive. One thing that really makes Kuhn Special Steel stand out is a willingness to work with the customer and consider various choices and alternatives in an effort to find an ultimate solution that did not previously exist. “Stress can be addictive”, recalls Dirk Breuer, eagerly citing a quotation from Paracelsus, a Swiss Renaissance physician: “All things are poisonous […]; solely the dose determines that a thing is not a poison.”

The Kuhn calendar initiative, a creative project carried out jointly with the painter Cindy Kuhn-Chuang and employees of Kuhn Special Steel, aims to capture photographic impressions of our working environment.

Photos: lessingtiede